At Sky Dome, the confidentiality and security of your data are a priority.
This privacy policy informs you about how we collect, use, and protect your personal information when you interact with our website and services.
Collection of Personal Information
We collect the following information when you use our website or services:
- Browsing data: Information such as your IP address, browser type, pages visited, and duration of your visit, to improve your user experience.
- Contact information: Your name, email address, and phone number, which you provide when making a reservation, signing up for the newsletter, or requesting information.
- Reservation details: Information related to your reservation, preferences, and specific requests.
Use of Collected Data
The personal data we collect is used for the following purposes:
- Analysis of our website’s performance and service improvement.
- Processing reservations and managing information requests.
- Personalizing the user experience by adapting our offer to your preferences.
- Sending communications: notifications, event information, and promotional offers (with your prior consent).
Sharing of Information
Sky Dome respects your privacy and only shares your data with third parties in the following cases:
- Legal compliance: We may disclose your information if required by law or in response to requests from authorities.
- Service providers: We work with trusted partners for payment processing, website hosting, and customer relationship management.
Data Security
We implement appropriate security measures to protect your information from unauthorized access, alteration, or disclosure. We use standard security protocols and limit access to your data to strictly authorized personnel.
Data Retention
Your personal information is retained only for the duration necessary to fulfill the purposes for which it was collected or as required by law.
Your Rights
Under Belgian law, you have the following rights regarding your personal information:
- Right of access: You can review the personal data we hold about you.
- Right to rectification: You can request the correction of inaccurate or incomplete information.
- Right to erasure: You can request the deletion of your data, subject to legal obligations.
- Right to object: You can object to the processing of your data for certain purposes.
- Right to withdraw consent: For data processing based on your consent, you can withdraw it at any time.
To exercise your rights, please contact us at the address listed in the “Contact” section.
Cookies and Similar Technologies
Sky Dome uses cookies to enhance the user experience and analyze website performance. Cookies are small files stored on your device to personalize your browsing experience. You can disable them through your browser settings, but some website features may be affected.
Changes to the Privacy Policy
We reserve the right to update this privacy policy to reflect changes in our practices and legal requirements. The date of the latest update is indicated at the top of this page.
Contact
For any questions or requests regarding this privacy policy, you can contact us at:
Kiwi Event BV
Steenweg op Mechelen 455/1, 1950 Kraainem
Email: hello@kiwi-event.be